AuditHD is a product of SMH Global Services.
Since 2013, SMH Global Services has designed, built and run banking platforms, enterprise software and regulatory compliance solutions for organisations in Saudi Arabia, Pakistan, the United Arab Emirates and beyond. Its head office is in Dubai, its development centre in Karachi and its regional office in Riyadh.
Founded, delivering tailored IT solutions and building trust through quality delivery.
Expanded into new markets, with more than 50 projects delivered across industries.
Full-scale enterprise services: IT governance, compliance and custom systems, and long-term partnerships.
Platforms running in several regions across Saudi Arabia, Pakistan, the UAE and Bangladesh, for finance, industry and banking.
Why we built AuditHD.
AuditHD grew out of quality-control work on change requests at banks in Saudi Arabia, where reviews still ran on spreadsheets, shared folders and email. Findings were hard to trace, follow-up depended on reminders, and evidence was difficult to prove unaltered.
We built the tool we wanted on those projects: one that knows each country's regulators, keeps the evidence, respects separation of duties and works in Arabic as well as English. The name says the aim: an audit seen in full detail, with every finding traced to its criteria, its evidence and the person who signed it off.
Built for your regulator, not just your requirements.
- Regulatory alignment is designed in from day one, whether that is SBP, SAMA, CBUAE, Bangladesh Bank, FBR or ZATCA.
- One accountable partner: we design, build, test, deploy and support everything we deliver, with no hand-off to a third party.
- Banking is our core. Our architects know how banks work, not just how software is built.
- Quality assurance sits in every team from the requirements stage, and security is designed in: role-based access, encryption and audit trails.
- Our clients stay and grow with us: they come for one system and expand to several.
Trusted by banks and large enterprises.
SMH Global Services has delivered banking products, IT governance frameworks, quality management, custom software, ERP and software testing for these organisations.
Banks and financial institutions
Equine banking products, IT governance frameworks, QualiSphere quality management and testing.
- Riyad Bank
- Bank Albilad
- Samba Financial Group
- Samba Bank Limited (Pakistan)
- Mobilink Microfinance Bank
Large enterprises
Equine products, custom software development, ERP and software testing.
- Unilever
- Coca-Cola Saudi Arabia
- Tapal Tea
- Reckitt Benckiser Pakistan
- P&G Pakistan
Also textile and manufacturing, pharmaceutical and construction companies, for ISO audits, ERP, quality and procurement systems. Clients of SMH Global Services for the work named; names and logos belong to their owners.
Four lines of service.
IT governance and consulting
CMMI, COBIT, ITIL and ISO gap assessments, framework development and regulatory compliance for SAMA, SBP, GDPR and NESA, plus compliance audit management systems.
IT services and development
Bespoke software, mobile applications, web portals, APIs, system integration, RPA and modernisation of legacy systems.
Software QA and testing
Functional, performance, mobile and accessibility testing, data migration and core banking migration testing, and test automation.
Team augmentation
Dedicated development teams, project-based specialists and managed IT services, on site or offshore.
Banking products
- Equine Banking SuiteTransaction reconciliation, settlement and proofing, dispute management, ATM cash balancing and nostro/vostro reconciliation.
- Bank Reconciliation SystemMatching across card schemes, payment networks, digital payment platforms and interbank transactions.
- Card Management EcosystemCard personalisation and issuance, ATM card capture, courier dispatch and consignment tracking.
- QualiSphereQuality and non-compliance management, with structured workflows for issues and corrective actions.
- AuditHDAudit, compliance and risk management with country packs for Pakistan, the GCC, the EU and the US. Country packs
Enterprise products
- Maximus ERPInventory and production, accounts, HR and payroll, mobile point of sale and a regional tax engine for Saudi Arabia, Pakistan, the UAE and Bangladesh.
- Procurement managementThree-way matching, a secured vendor portal and tiered approvals; available on its own or within the ERP.
- AI document automationOCR, computer vision and RPA that extract, validate and post data from documents without manual entry.
- Maintenance management (CMMS)Asset tracking, work orders, preventive maintenance and equipment monitoring.
- Residential compound managementResidents, subscriptions and community operations in one administrative system.
Registered and recognised.
Framework expertise: COBIT 2019, ITIL and ISO/IEC 20000, ISO/IEC 38500, the SAMA frameworks, SBP's technology governance framework, GDPR and personal data protection laws.
Our offices.
Head office
Dubai, United Arab Emirates
The Meydan Hotel, Grandstand, 6th floorMeydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Pakistan corporate office and development centre
Karachi, Pakistan
51-C, Mezzanine 01, Jami Commercial Street 11D.H.A. Phase 7
Karachi 74400, Pakistan
Development centre: B-102, Block 2, Gulshan-e-Iqbal, Karachi
Regional office
Riyadh, Saudi Arabia
Street address on request; reach us by phone or e-mail.
See it with your own checklists.
Open the live demo now, or book a walkthrough and we will load one of your frameworks or work programmes.